Service Lighthouse MY

Legal

Privacy policy

How Service Lighthouse collects, uses, and retains personal data from site visitors and clients.

Last updated: 20 August 2026

This Privacy Policy explains how Service Lighthouse (“we,” “us,” “our”) handles personal data when you visit https://service-lighthouse.click or inquire about our food delivery operations review services.

Data controller

Service Lighthouse
Office 8, 67 Test Avenue, Petaling Jaya 00000
Email: info@service-lighthouse.click
Phone: +60 3 0000 6300

Data we collect

  • Contact form submissions: name, email, optional review type, outlets/cities, and message content.
  • Email or phone inquiries: the details you choose to share.
  • Engagement records: outlet names, access-lead contacts, and scheduling notes needed to deliver a booked review.
  • Technical logs: basic server or hosting logs (IP address, browser type, timestamps) where provided by our host.
  • Cookies: see our Cookies page for types and durations.

We do not ask for payment-card numbers through the Site. We do not seek special-category data; please do not include health or other sensitive details in form messages.

Purposes

We use personal data to respond to inquiries, schedule and deliver reviews, issue invoices, improve Site reliability, and meet legal record-keeping duties in Malaysia.

We process data because you request a response or contract, because we have a legitimate interest in operating a professional services practice, or because a legal obligation requires retention of certain records.

Retention

Inquiry messages that do not become bookings are typically retained up to 24 months. Engagement files are retained up to 7 years for accounting and dispute purposes, then deleted or anonymised where feasible. Cookie lifetimes are listed on the Cookies page.

Sharing

We share data with hosting and email providers who process it on our instructions, and with professional advisers when required. We do not sell personal data. If a competent authority lawfully requests information, we may disclose what the law requires.

International transfers

Our primary operations are in Malaysia. Some hosting or email subprocessors may store data in other countries. Where transfers occur, we seek appropriate contractual safeguards from providers.

Your rights

Subject to Malaysian law, you may request access, correction, or deletion of personal data we hold, or withdraw consent where processing is consent-based. Email info@service-lighthouse.click with “Privacy request” in the subject. We may need to verify your identity before acting.

Children

The Site and services are aimed at business operators. We do not knowingly collect data from children.

Changes

We may update this Policy by posting a revised version with a new date. Material changes will be highlighted on this page.

Contact

Privacy questions: info@service-lighthouse.click or +60 3 0000 6300.