Legal

Terms of use

Terms governing use of the Service Lighthouse website and booked review engagements.

Last updated: 20 August 2026

These Terms of Use (“Terms”) govern your access to https://service-lighthouse.click (the “Site”) and your engagement of review services from Service Lighthouse (“we,” “us,” “our”), operating from Office 8, 67 Test Avenue, Petaling Jaya 00000, Malaysia.

Acceptance

By browsing the Site or confirming a paid engagement, you agree to these Terms. If you do not agree, do not use the Site or book our services.

Services described

The Site describes professional review and observation services related to food delivery app analytics for kitchen and outlet operators. Descriptions, starting prices, and timelines are informational. A separate written estimate or confirmation email sets the binding scope, fee, and dates for each engagement.

Bookings and client duties

You must provide accurate outlet details, nominate an access lead, and ensure we may lawfully view partner-app information you share. You remain responsible for decisions you make after receiving our brief. We do not operate your kitchen or negotiate commercial terms with delivery platforms on your behalf.

Intellectual property

Site content, including text, styling, and graphics we publish, belongs to Service Lighthouse or its licensors. You may not copy substantial portions for commercial reuse without written consent. Client briefs delivered under a paid engagement are licensed to you for internal business use; you may not resell them as a product.

Acceptable use

You may not misuse the Site (including attempting to disrupt forms, scrape content at abusive volume, or submit unlawful or harassing messages). We may refuse or end an engagement if on-site conditions are unsafe or if required access is withheld.

Liability

To the fullest extent permitted by Malaysian law, we are not liable for indirect or consequential loss, lost profits, or loss arising from kitchen decisions made after our recommendations. Our aggregate liability for a paid engagement is limited to the fees you paid for that engagement. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Third-party platforms

References to delivery partner apps are factual. We are not affiliated with those platforms and do not guarantee their policies, ranking systems, or commercial programmes.

Governing law and disputes

These Terms are governed by the laws of Malaysia. Courts in Malaysia have exclusive jurisdiction over disputes arising from these Terms or related engagements, without prejudice to any non-waivable consumer protections that may apply.

Changes

We may update these Terms by posting a revised version on this page with a new “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

Contact

Questions about these Terms: info@service-lighthouse.click, phone +60 3 0000 6300, or write to Office 8, 67 Test Avenue, Petaling Jaya 00000.